English

Feinstoff
CRM with Podio

Scope: Interface / Integration, Web

According to Ayurvedic teachings a well-balanced and healthy diet is key for health and well-being. The Feinstoff team supported us with their Superfoods they offer on the market since 2012.

To aid the distribution process a CRM system needed to be implemented that perfectly complemented the existing inventory management solution. Following analysis and evaluation a freely expandable solution was implemented with Podio.

90kimported data sets
7happy Feinstoff guys
1Podio Hero of the Month

Project Phases

Consultation

We assessed the client's expectations and requirements regarding their new CRM and evaluated possible systems. Furthermore, processes and interfaces were defined together with the producer of the inventory management.

Concepts

Based on the client's requirements an optimal structure for digital reproduction of the use cases was developed in Podio. In this context the focus was on flexibility and easy operation for staff.

Implementation

The CRM functionality was realised as far as possible with Podio. In many instances the range of features was extended by API, for example an interactive map with neighbourhood search for route planning.